Request an Appointment with Alma
Please email me at alma.leadsmart-us.com with any questions, or to schedule an appointment. Gracias.
COVID PRECAUTIONS
In response to the ongoing concern about the global COVID pandemic and variants, LeadSmart is happy to offer its mediation services online.
The opportunity to conduct your mediation online provides you with a convenient and secure, virtual mediation environment. The Mediation processes can be conducted between parties and their attorneys almost anywhere in the world over the worldwide web. No telephone sessions or face-to-face meetings are required because Online Mediation permits the parties to appear appear simultaneously on the computer screen.

NO ADDITIONAL CHARGES: There are no additional charges for this service.
Rates, Relationship Discount, Convenient Payment
REGULAR BUSINESS HOURS RATES: $325 per hour (3 hour minimum; then Relationship Discount is applied)
AFTER HOURS & WEEKEND RATES: $350 per hour (3 hour minimum; then Relationship Discount is applied)
WHAT IS RELATIONSHIP DISCOUNT PRICING?
We appreciate that coming to a mutually acceptable agreement can take time. So, if you need more than 3 hours to get to “yes,” we will work as long as it takes to get there, and reduce the hourly rate by 10% per hour/per party for every hour thereafter.
We accept Credit cards and direct bank payment using Zelle or PayPal .
CANCELLATION FEES
We understand that things can happen that are beyond our control and that’s reflected in our cancellation policy. You can cancel anytime up to 48 hours before the scheduled date without incurring a cancellation fee. A 3-hour cancellation fee is charged to the requesting party for cancellations with less than 48-hour notice. If all parties request the cancellation, each party will be billed for a pro rata portion of the cancellation fee.
* Fees as stated apply unless court order, agency order, or published panel/roster rates dictate different rate. Fees are split evenly between each “side,” unless the parties agree otherwise.

Our Services

If you’re looking for a way to resolve a dispute, Alma is a qualified neutral party. Whether voluntary or court-ordered, mediation is one of the most cost effective and time efficient ways to settle a matter. She helps parties work out their differences using a professional, compassionate problem-solving approach. Please contact her at Alma@LeadSmart-us.com for available dates and times.

EMPLOYMENT/LABOR MEDIATION (Attorney; SHRM SCP)

Ms. Gonzalez has been managing employment & labor disputes of every kind since 1989. She draws on her more than 30 years of experience as a lawyer and has developed a reputation for engaging participants and helping them actively participate in the process to achieve reasoned, enduring outcomes on such matters as:
*Fair Labor Standards Act;
*Florida minimum wage laws;
*Equal Employment Opportunity laws; Pre-suit intervention
*Family and Medical Leave Act (FMLA);
*Uniformed Services Employment and Reemployment Rights Act (USERRA);
*Florida Worker’s Compensation Act;
*Individual Employment Contract disputes;
*Union/Management Collective Bargaining disputes;
*ADA Title II Public Accommodation claims;
*Individuals with Disabilities in Education Act (IDEA) claims

INSURANCE MEDIATION (Licensed Insurance Agent)

Florida law provides informal alternative dispute resolution programs for certain types of insurance claims. If an insurer maintains a position regarding a claim which the policy holder finds unsatisfactory, mediation will allow the parties to sit down face to face with a neutral third-party mediator certified by the Department of Financial Services (DFS) to try and resolve their differences.
For Property Insurance Claims: All property insurance claims (hurricane and non-hurricane) are eligible for mediation unless either of the following issues is present - 1) if a fraud complaint has been filed, or 2) if the policyholder and insurer agreed as to what has caused the loss and that cause is not covered under the policy. If there is a dispute concerning the cause of loss, and it could be covered, then it is eligible for mediation.

HOMEOWNERS’ ASSOCIATION MEDIATION

Mandatory Mediation for Disputes:
Florida law covers disputes regarding HOAs to define which types of disputes must go to mediation or arbitration, as separate from those that can be litigated in a state court. The law is intended to encourage mediation for disputes, so there is a caveat for refusal to participate: A party who declines mediation is barred from recovering attorney’s fees in a subsequent lawsuit. The law requires parties to conduct mediation proceedings before they can file a lawsuit in court, but only in certain cases where the dispute involves:
*Changes to a parcel or common areas;
*Covenant enforcement;
*Amendments or modifications to HOA documents;
*Meetings of the board and board-appointed committees;
*Membership meetings that aren’t election-related; or
*Access over access to records.

What You Need To Know About Mediation

Mediation is a consensual process. It’s up to you to decide whether and how to settle your case. This concept of "self-determination" respects YOUR free choice.

What is Mediation?
What is Mediation?

Mediation is a collaborative process in which a neutral third party facilitates confidential discussions between parties to help them resolve a dispute on their own terms.

WHY SHOULD I USE A CERTIFIED MEDIATOR
WHY SHOULD I USE A CERTIFIED MEDIATOR

A certified mediator may be better qualified to help you explore how to resolve a dispute; brings statutory confidentiality to the process; and is required to abide by the Florida Code of Mediator Ethics.

DO I HAVE TO SETTLE AT MEDIATION?
DO I HAVE TO SETTLE AT MEDIATION?

No. YOU control the outcome. YOU decide whether and on what terms to settle at mediation. If you don’t agree, there is no deal, and the dispute will be resolved in court (or arbitration, if that’s the chosen step.)

WHY SHOULD I SETTLE AT MEDIATION?
WHY SHOULD I SETTLE AT MEDIATION?

Many people choose to settle at mediation to: Reduce Legal fees & Costs; Avoid months or years in court or arbitration; Reduce the stress of having an unresolved dispute; Take control over the outcomes they seek rather than risk getting nothing when the let the court (or arbitrator) decide; Allow for creative solutions.

Testimonials

What our clients are saying about us.

LeadSmart = Great Listener!

I finally found someone who listened to me and helped me solve the problem. Thank you LeadSmart!

LeadSmart = Great Listener!
When you need an expert, call LeadSmart

Wow. So glad we found a lawyer who understood the ins and outs of employment and labor law with a large business.

When you need an expert, call LeadSmart

Do you have any questions?

How can we help you?